The confidence that you now know when, what and how to delegate work to juniors

 How to set expectations about your work standards and quality to more junior staff regardless of whether they report directly to you 

How to gracefully but firmly manage interruptions from clients, colleagues and the partners 

 How to tell partners and managers the sort of work you are interested in doing so you don’t get boxed-in to boring and repetitive tasks

 How to say no to clients and partners without it being a career limiting move 

 How to educate clients to get you the information when you need it/on time 

 How to use a default diary and time-blocking to make sure that the important stuff gets done and secondly so that your time is protected and you can’t be delegated work so easily